Accounts under management
How many customer accounts Quantesic will monitor, summarize, and surface for your team to act on — the book you protect is the first input.
Priced to the book you protect.
Quantesic is priced by the shape of your workspace — the accounts you manage, the modules you turn on, and the systems you connect. One track: contact sales, and a quote built around your operating model.
How pricing is scoped
The quote follows your operating model.
A team covering hundreds of strategic accounts has different needs from one protecting a concentrated renewal book. Four inputs shape every quote — none of them a seat count in isolation.
Modules in play
Which modules you turn on first: the core platform, plus any licensed add-ons the team needs as it grows into a technical tier or a leadership view.
Connected systems
The systems that hold your customer context — support, CRM, email, meetings — and how much has to sync, in which direction, to keep the spine honest.
Rollout depth
A focused pilot on one team and one segment, or a broader operating layer across the whole post-sale motion from day one.
Platform + add-ons
The core platform, plus the modules you turn on next.
Every workspace starts with the full core platform. Three modules are licensed add-ons — the same license gates the product enforces — so you scale into a technical queue or a leadership view when the team is ready, not before.
Core platform Always included
Omnichannel Inbox Every ticket arrives with a hypothesis, a KB match, and the next three steps. Included CRM Board and table over the book, synced two-way with your CRM of record. Included Clients & Account Health Health, renewal exposure, sentiment trend, and QBR synthesis on one spine. Included Knowledge Base Vector-matched articles that admit when there is no answer yet. Included Customer Portal A branded support front door on your own domain, feeding the same spine. Included
Licensed add-on modules Turn on when the team needs them
Support Engineering A technical queue with SLAs, deterministic dispatch, and complete cases. Licensed add-on Implementation & SOW Mutual success plans and a SOW pipeline from draft to signature. Licensed add-on Leadership Department KPIs, coaching, and NPS built on the work the team already does. Licensed add-on
Always included
The operating layer, not another dashboard.
Every scope carries the same platform-wide guarantees — the parts that make fragmented signals into context your team can act on.
Every core module
Inbox, CRM, Account Health, Knowledge Base, and the customer Portal — the full platform, not a starter slice.
Human-reviewed AI throughout
Hypotheses, drafts, and syntheses a person approves before anything ships. The context is ready. The judgment is yours.
Strictly per-tenant isolation
Every record is scoped to your workspace. Nothing is shared across tenants, and no model trains on your data across customers.
Identity-first security posture
Reviewed-workflow mutations, tenant-scoped access, AES-256-GCM token sealing, and ACL-aware AI.
Read the security postureTwo-way sync with your systems
Salesforce, HubSpot, Gmail, Outlook, Zoom, and Google Calendar connected during setup and kept in step.
See the integrationsImplementation support
Source mapping, workspace configuration, and rollout planning, with direct support through early adoption.
SSO and SCIM for enterprise
SAML SSO, OIDC, and SCIM 2.0 provisioning — supported and available for enterprise rollouts, enabled per rollout rather than on by default.
Portfolio visibility
A live view of open work, at-risk revenue, and where attention is needed across the whole book.
Good fit
Built for teams where context changes the customer outcome.
If a few of these are true, a walkthrough will scope quickly.
- You own strategic accounts and need to see risk before the renewal call, not during it.
- Support escalations and sentiment shape renewals, expansion, and executive visibility.
- Customer context lives across systems and takes too long to assemble by hand.
- You want Support Engineering, Implementation, or Leadership ready to license as the team grows.
- Leadership wants evidence behind account decisions, not another status meeting.
FAQ
Questions worth asking before the quote.
The fastest path is a walkthrough with your account structure in mind. These cover the starting point.
Do you publish standard tiers or a price list?
No. Quantesic is a single contact-sales track, priced by the shape of your workspace — account coverage, the modules you turn on, and the systems you connect. A named tier would misprice most teams in one direction or the other.
How does add-on licensing work?
The core platform — Inbox, CRM, Account Health, Knowledge Base, and the Portal — is the base of every workspace. Support Engineering, Implementation & SOW, and Leadership are licensed add-on modules you turn on when the team needs them, so you are not paying for a technical tier before you run one.
Is our data isolated from other customers?
Yes. Data is strictly per-tenant: every record is scoped to your workspace, nothing is shared across tenants, and no model trains on your data across customers. AI account access is ACL-aware, and sensitive text is masked before it reaches a model.
Do you support SSO and SCIM?
Yes — SAML SSO, OIDC, and SCIM 2.0 provisioning are supported and available for enterprise rollouts. They are enabled per rollout as part of onboarding rather than switched on by default.
How long does rollout take?
It depends on scope and the systems you connect. We start with source mapping and a rollout plan, and many teams begin with a focused pilot on one segment before expanding to the whole book. We will size it honestly in the walkthrough.
What do you need to scope a quote?
A rough account count, the systems that hold your customer context, the modules you want to lead with, and the team that will live in the workspace. That is enough to map value and recommend a rollout shape.
Bring the accounts you worry about most.
We will walk through how Quantesic scopes the workspace, which module to lead with, and how the quote maps to the value your team can reclaim.